Who we are
Naturalherb (“we,” “us”) provides workspace habit coaching from:
1705 S Quinlan Park Rd, Austin, TX 78732, United States
Email: inquiry@naturalherb.world
Phone: (512) 372-7300
Information we collect
Information you provide
- Contact form: name, email, message content
- Booking and payment: name, email, billing details (processed by payment providers)
- Communications: emails and call notes related to coaching
Information collected automatically
- Device and browser type, IP address, pages viewed
- Cookie and localStorage data (see Cookie Policy)
- Aggregated analytics only if you consent to analytics cookies
Information we do not collect
We do not knowingly collect health records, government IDs, or data from children under 13 (COPPA). Our site is not directed to children.
How we use information
- Respond to inquiries and deliver coaching services
- Process payments and maintain business records
- Improve website security and usability
- Comply with law and enforce our Terms of Use
- Send marketing emails only with your consent (opt out anytime)
Legal bases (where applicable)
For visitors in jurisdictions requiring a legal basis: we rely on consent (cookies/marketing), contract performance (coaching), legitimate interests (security, fraud prevention), and legal obligation (tax and recordkeeping).
Sharing of information
We do not sell personal information. We may share data with:
- Service providers (hosting, email, payment processors) under confidentiality agreements
- Professional advisors when required (lawyers, accountants)
- Authorities when required by valid legal process
See Do Not Sell or Share My Personal Information.
Retention
- Contact inquiries: up to 24 months
- Client coaching records: up to 7 years for tax and dispute purposes
- Analytics logs: up to 12 months
- Cookie consent preferences: until you clear browser storage
Security
We use HTTPS, access controls, and vendor due diligence. No internet transmission is 100% secure; please use strong passwords for accounts you create with us.
Your U.S. state privacy rights
Depending on your state (including California, Virginia, Colorado, Connecticut, Texas, and others), you may have the right to access, delete, correct, obtain a copy of, and opt out of certain processing of your personal information.
To exercise rights, email inquiry@naturalherb.world or call (512) 372-7300. We respond within the timeframe required by applicable law (typically 45 days for CCPA requests).
California Shine the Light
California residents may request information about disclosure of certain categories to third parties for direct marketing. We do not share personal information for third-party direct marketing.
International visitors
Data is processed in the United States. If you access our site from outside the U.S., you consent to transfer and processing in the U.S.
Changes
We will post updates on this page with a revised “Last updated” date.
Contact
Privacy questions: inquiry@naturalherb.world